IT SERVICES

Service Management (ITSM)

Continuous improvement and strategic
delivery of services to ensure business
continuity and enhance service quality

Operations Management (ITOM)

Optimizing IT infrastructure systems and
services to guarantee security, stability,
and optimal performance

Business Requirements Engineering

Analyzing and defining business needs to
ensure solutions align with organizational objectives and deliver optimal value

System Implementation

Installing and configuring hardware and software,
and integrating systems to ensure compatibility

Technical Support

Troubleshooting and resolving technical issues to
minimize downtime and maintain productivity

Training & Workshop

Translating complex technical concepts, helping non-technical
participants understand solutions, tools, and best practices

Web Design & Administration

Website maintenance to ensure optimized
performance, user experience and search visibility

Work Experience

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